Why is that when I need vital information from the council's own website I am faced with http error codes.

For example I need to contact my new councillors for the ward I am in as a matter of extreme urgency. (no kidding this is some bad stuff I need to address).

However for some reason I must have a user name and password to access the councillors contact information.

Does anyone know what this user-name and password combo might be?

Or where-else the information might currently be publicly available?